We are committed to our customer's success regardless of the location. A Collins Aerospace Field Service Representative (FSR) is an on-site subject matter expert able to provide the support required for the operation: Operator training, field maintenance, technical support, and emergency repairs.
We support both short and long-term OCONUS FSR deployments and are currently supporting the US Department of Defense (DoD) and foreign governments.
Our team has significant experience on numerous platforms and can get your project up and operational quickly and efficiently. Gain access to our knowledge by working with a dedicated subject matter expert who will work with you to understand the unique mission requirements and identify all necessary elements needed to help achieve your goals. These services can include:
We realize that achieving fully autonomous flight as soon as possible is crucial to your success and the bottom line. Our support staff and engineers can facilitate the path to autonomous flight operations through assistance focused on simulation model development. Additionally, our staff will review telemetry from initial flight tests to assure maximized system performance. The core components necessary to ensure a successful unmanned first flight include:
We can provide a subject matter expert to support flight testing or operations. Our engineers and pilots have over 60 years of flight experience on multiple platforms. While on-site, we can accommodate the optimization of Collins Aerospace's user interfaces -- ViewPoint and Piccolo Command Center (PCC). Flight operations will be conducted at your specified facility. All flight range scheduling, specific clearances, approvals, are the responsibility of the customer.