Be aware that in the coming weeks we will launch our new customer portal to give you improved access to our Technical Publications, Software Updates, and provide a way to manage RMAs.
We are dedicated to providing customers with the services and support that are designed to assist you in successfully meeting your mission needs. With this in mind, the new portal will include the following improvements:
- Updated navigation for easier sourcing of material and downloads
- Intuitive user interface with enhanced tracking capability
- Faster download times
- Advanced account administration and security
- Enhanced ticket tracking
We are committed to ensuring compliance with all applicable export law rules and regulations. Our policies and procedures are intended to meet the requirements of the International Traffic in Arms Regulations (ITAR) as defined and implemented in 22 CFR Parts 120-130. To ensure we are meeting your needs, we will be conducting Customer Satisfaction Surveys with you within 90 days of the site launch.
Expect more communication from us in the coming weeks,
Mission Support Team